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Academy / Professional accounts

Professional accounts

Complete your agent review

The agent journey asks for a few answers. The screens show each review state.

4 minute read · AllSpace guide

Before you begin

Sign in with an agent or Founding Agent account and open that agent's personal workspace.

How to get there

Choose the directions for the device you are using.

On a computer

Select Dashboard in the header. In the Dashboard navigation, open Verification and select the available start or continue action.

On a phone

Select Dashboard in the floating pill. Use Workspace section to choose Verification, then begin the guided steps.

You are in the right place when

The heading says ‘Account review’. A status panel shows the state of your review.

Follow these steps

  1. 1

    Open Verification

    Go to Dashboard, then Verification. Start the individual-agent journey and read the short explanation.

  2. 2

    Answer the questions

    Answer the questions shown on each step. No picture or file is asked for.

  3. 3

    Submit and follow the result

    Review the summary and submit. Return to Verification to read Submitted, Approved, More information required or Declined. If information is requested, read the reason and repeat only that step.

What happens next?

Answer the questions on the page and send them. Return to this page to see the result or what we asked for.

Picture this

An agent answers the questions and sees Review in progress before a reviewer decides.

If you get stuck

If the result is More information required, read the reason and answer again with the missing information. If the result is Declined, read the reason, correct what it names and ask for verification again.

Academy guide assistant

Ask about anything you read here

Ask AllSpace is a beta feature and its answers may be wrong.

This assistant answers only from the AllSpace Academy guides and points you to the closest lesson.

Open verification