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Academy / Help and AI

Help and AI

Read and control your alerts

Alerts collect replies and changes that may need your attention. Each alert keeps a link to the related part of AllSpace.

4 minute read · AllSpace guide

Before you begin

Sign in. Alerts can point to conversations, viewings, review updates, saved searches or settings.

How to get there

Choose the directions for the device you are using.

On a computer

Open Menu and choose Alerts. To change future choices, follow Manage notification preferences at the bottom of the Alerts page.

On a phone

Seekers can select Alerts in the floating navigation pill. Other roles can open Menu, choose Alerts, then use the settings link below the list.

You are in the right place when

The heading says ‘Alerts’. All alerts, Unread and Mark all as read appear above the list.

Follow these steps

  1. 1

    Find what is new

    Choose Unread to hide alerts you already opened. Choose All alerts to see the complete local history.

  2. 2

    Open the related activity

    Choose Open on an alert. It can take you to a conversation, review result, saved search, setting or Your reports. Viewing and offer destinations are not available yet.

  3. 3

    Change its read state

    Use Mark read or Mark unread on one item. Mark all as read clears the unread state from every current alert.

  4. 4

    Choose future preferences

    Open Manage notification preferences below the list. Turn in-app and email examples on or off. Important business invitations and review updates remain enabled.

What happens next?

Select Open to visit the related item. Mark an alert read or unread, or Delete it after confirmation. Deleting the alert does not delete the related activity.

Picture this

Tomi opens a viewing-confirmed alert, checks the time, returns to Alerts and marks an older alert as read.

If you get stuck

Changing an alert's read state does not change the conversation, report or property it describes. If Open cannot reach an assigned business item, switch to the correct Current workspace.

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Open Alerts