Skip to the main part of the page

Checking your account…

Academy / Help and AI

Help and AI

Get help from Ask AllSpace

Ask AllSpace is local, scripted help for the page you are viewing. It can explain controls and suggest a next step, but it does not contact a paid AI service or change your records.

3 minute read · AllSpace guide

Before you begin

Open the AllSpace page where you need help. Ask AllSpace provides local scripted guidance for that current page.

How to get there

Choose the directions for the device you are using.

On a computer

Choose the floating Ask AllSpace button, then select a suggested question or type your own question.

On a phone

Choose the floating Ask AllSpace button without covering the page action you are using, then type one clear question.

You are in the right place when

The Ask AllSpace panel shows suggested questions and a message box. It uses the open page as context and has no buyer-or-agent selector.

Follow these steps

  1. 1

    Open Ask AllSpace

    Choose the floating Ask AllSpace button on the current page. The panel uses that page as its context; there is no buyer-or-agent selector to choose first.

  2. 2

    Ask one clear question

    Use one of the suggested questions or type what you need in plain words. Ask about the controls or next action on the page you have open.

  3. 3

    Use the answer

    Read the scripted answer and use any displayed page link. The assistant is read-only: it does not submit forms, send inquiries, publish property or make staff decisions.

What happens next?

Choose a suggestion or type a question, then Send. Read the answer and use any displayed link yourself; the assistant does not change records.

Picture this

Ask for questions to take to a viewing of a two-bedroom rental in Lagos, then use those questions in your conversation with the agent.

If you get stuck

If the panel shows busy or offline, keep your text and choose Try again when the Success scenario is restored. You can always close it and use the visible page controls yourself.

Academy guide assistant

Ask about anything you read here

Ask AllSpace is a beta feature and its answers may be wrong.

This assistant answers only from the AllSpace Academy guides and points you to the closest lesson.

Open Ask AllSpace